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Delivery

Delivery Prices - By Country

Please select your country below:

 

UK MAINLAND (including Northern Ireland)

UK Delivery Time

Due to the nature of many of our products, the delivery time of your order will vary depending on the item(s) ordered. The average delivery time once the order has been dispatched is 3-5 working days, however, certain made-to-order and bespoke items can take longer. Orders for multiple items will not be dispatched until the order is complete. Express delivery is 1-2 working days once the order has been dispatched.

Once your order has been dispatched, if for any reason there are delays due to any weather and/or other adverse conditions, this is something that is out of our control. 

If you require anything in a hurry, please email [email protected]. We always try to accommodate last-minute requests, and will do our very best to help you!

UK Method of Shipment 

All UK orders are sent via Royal Mail Tracked & Signed. Please use your shipping reference to track your order. For all deliveries, you will receive an email or text notification when your parcel has been dispatched and is out for delivery (please check your junk mail too, just in case!).

Opening Hours

Our office hours are Monday - Friday 9am - 5pm. Orders are only dipsatched on these days and not weekends. If you order on Saturday or Sunday, your order will be dispatched on Monday.


International Orders

WE OFFER FREE WORLDWIDE DELIVERY ON ORDERS OVER £150! | EU ORDERS - All duties and taxes included up to €150 (excluding the delivery charge)

International Method of Shipping

All international orders are sent via FedEx tracked and signed. Please use your shipping reference to track your order. For all deliveries, you will receive an email or text notification when your parcel has been dispatched and is out for delivery (please check your junk mail too, just in case!).

International Delivery Time

Please allow up to 5 working days once your order has been dispatched. If you have ordered a made to order or bespoke item, the delivery time starts from when your order is dispatched, not from the date we receive the order.

If you require anything in a hurry, please email [email protected]. We always try to accommodate last-minute requests, and will do our very best to help you!

EU Customs Charges

All european orders with standard delivery under the value of €150 (excluding the delivery charge) will not incur any additional duties or local taxes upon receipt of the goods. Any orders over the value of €150 will be subject to additional duties and local taxes upon receipt of the goods.

 

Pre-Order & Made To Order Items

Pre-Order Dates/Lead times

Please note that any pre-order dates stated on our website at the time of your order are an estimate. The dates are based on information provided by our suppliers and are subject to change due to any unforeseen shipping delays that may incur which are out of our control. We do apologise for any delays that could incur but we will do our very best to dispatch your orders as soon as possible. All orders containing multiple lead times will only be dispatched once all items are in stock.

Made-to-Order Items

Lace & Favour Veils 1-2 weeks (non returnable)

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